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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elicia Bailey

March 5, 2026

5  out of  5
rating by Elicia Bailey
"I feel so blessed to have one of the best agents out there. Ron is truly amazing. Anytime I have ever called, texted, emailed he has always responded back quickly. Also when I started my coverage over for a new term it felt good to know that my experience would go just as smooth as the very first time. Ron has been my Agent since 2023 until current, and future! He has always look out on ways I could save and break things down very clearly and he is always thinking about the best interest of his insured. He does excellent and I never feel rushed and he is always understanding and he gives you the time you need to look over your quote incase you have any question before finalizing. It feels good to have great affordable vehicle coverage on my vehicles and good deal on rental insurance for my home."
We responded:
"Elicia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ron Jones’s Team!"
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Tiffany Sanders

March 4, 2026

5  out of  5
rating by Tiffany Sanders
"I've been with Ron for many of years. He is very friendly and personal able. When my car was wrecked he made sure I was okay and did everything on his end to make the process easier in a stressful situation."
We responded:
"Tiffany, thank you for your wonderful review of State Farm Agent Ron Jones’s Team!"
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Sue In SOHA

March 3, 2026

5  out of  5
rating by Sue In SOHA
"Ron and Anita Jones are the best tag-team insurance agents! They stand with me from premiums to claims, with advice and plain language to navigate what could have been overwhelming changes. They had me covered when I bought and rented and sold/bought homes with calm and confidence that removed so much stress!"
We responded:
"Wow, thank you for the 5-star review, Sue! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kelly Burris

February 22, 2026

5  out of  5
rating by Kelly Burris
"Ron made the whole process easy and seamless saving me $800+ vs what I was paying with another auto insurance."
We responded:
"Kelly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Wanda Mumford

February 21, 2026

5  out of  5
rating by Wanda Mumford
"I’ve had insurance ( auto, home or rental) with Ron for many years. Him and his wife are great agents to work with. Always get back to me immediately. Highly recommend."
We responded:
"Wanda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Melanie Charboneau

February 20, 2026

5  out of  5
rating by Melanie Charboneau
"Ron is very helpful and always there for questions.. I have been with him forever. Probably 30+ years.."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ron Jones’s Team. "
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JW

February 19, 2026

5  out of  5
rating by JW
"Ron Jones has always been very professional, pleasant and prompt in responding to any inquiry that we have had over the years. Ron and his staff are top-notch on every level!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Marcie Schaefer

February 13, 2026

5  out of  5
rating by Marcie Schaefer
"We have been with Ron for over 15 years! We use State Farm for auto/home insurance. Ron has always been very responsive, and we have always felt taken care of. In fact, when my daughter started driving and we called to add her vehicle to our policy, Ron had me put her on speakerphone while he gave her advice and safety tips if anything were to happen while she was driving alone. She has never forgotten that. He genuinely seems to care!"
We responded:
"Thank you for your kind review of State Farm Agent Ron Jones’s Team. We appreciate it! Thank you for the amazing review, Marcie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jess Parisi

February 9, 2026

5  out of  5
rating by Jess Parisi
"Ron Jones is professional and was genuinely there to help. I saved over $100 per month by switching to State Farm. I recommend you give them a call to see what they can do for you! Thanks, JP"
We responded:
"We are grateful for your 5-star review, Jess! Thanks for taking a moment to share your positive rating of State Farm Agent Ron Jones’s Team here in St Charles . "
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Kelly McGowan

February 4, 2026

5  out of  5
rating by Kelly McGowan
"Ron has gone above and beyond is providing the support needed to make sure we had what we needed for our growing nonprofit organization. Would definitely recommend him and his office to all!"
We responded:
"Hey Kelly, Thanks for the great review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We're here for you anytime!"
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Batman from Gotham

January 31, 2026

5  out of  5
rating by Batman from Gotham
"Always great service! Highly recommend."
We responded:
"Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you soon!"
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Mary Wilkes

January 29, 2026

5  out of  5
rating by Mary Wilkes
"Ron & Anita has very sweet and helpful to me over last 25year !!!!!! The best agent State Farm has in my world!!!!!! Very pleasant and caring!!!!!"
We responded:
"Hi Mary, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Melissa Twyford

January 6, 2026

5  out of  5
rating by Melissa Twyford
"Ron has been a wonderful stewart for myself for the last 15 years. He has helped me navigate the world on insurance always leading me in the right direction with the coverage I need. You will be in great hand with Ron and his team!"
We responded:
"Greetings Melissa, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
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Timm & Heather Gerdes

December 10, 2025

5  out of  5
rating by Timm & Heather Gerdes
"Ron Jones is the best Insurance Agent I have ever been with, very spontaneous on your needs. He takes care of you like a Insurance Agent should. I highly highly recommend Ron Jones if I could I'd give him 10 stars instead of 5 Thanks Ron Jones"
We responded:
"Timm & Heather, thank you for taking time to write a review! We are so glad we could be of service! We appreciate your business!"
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Allan Bone

December 9, 2025

5  out of  5
rating by Allan Bone
"Ron Jones is very friendly and really has the best interest of his clients at heart."
We responded:
"Allan, we appreciate your review! Thank you for your business! "
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R J

November 4, 2025

5  out of  5
rating by R J
"Ron and Anita are always helpful. Ron has helped me even after hours. Been with his office for over 20 years"
We responded:
"Thanks, RJ, for the review! We appreciate your business!"
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Terry D

October 28, 2025

5  out of  5
rating by Terry D
"Ron has been our agent for over 30 years. Practically our whole family uses him. Ron and Anita are always very helpful with any questions or help that we need. I would not hesitate to recommend Ron to anyone!"
We responded:
"Thank you, Terry, for the review! Happy to hear our customers feel taken care of!"
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Art Sanderson

October 4, 2025

5  out of  5
rating by Art Sanderson
"Ron Jones has been our State Farm agent here in St. Charles for over 20 years, and we couldn’t imagine working with anyone else. He’s guided us through both home and auto insurance with care, making sure our coverage kept up as our needs changed. Ron always takes the time to explain options clearly and never makes us feel rushed. What we appreciate most is his genuine care and responsiveness. Anytime we’ve had a question or needed support, Ron and his team have been right there — professional, kind, and dependable. After two decades, he feels less like just our insurance agent and more like a trusted partner. If you want someone knowledgeable, reliable, and truly invested in his clients, Ron Jones is the agent to call."
We responded:
"Hey Art! Thank you for such a fantastic review! We are grateful for your business!"
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lou lenkman

September 18, 2025

5  out of  5
rating by lou lenkman
"Ron an dAnita are always helpful with my questions and finding answers that are accurate and apply to my situation."
We responded:
"Thank you, Lou, for taking time to write a review! Glad we could be of service!"
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Benny Wilson

September 11, 2025

5  out of  5
rating by Benny Wilson
"Great professional service"
We responded:
"Thanks for the review! We appreciate having you as our client!"
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Sheila Crosby (Sheiladc77)

September 10, 2025

5  out of  5
rating by Sheila Crosby (Sheiladc77)
"Ron Jones is THE BEST! He's been my agent for 39 years and he's always there when I need him!"
We responded:
"Thank you for taking the time to write a review! We appreciate your business!"
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M Godwin

September 6, 2025

5  out of  5
rating by M Godwin
"Always helpful, always courteous through our 25+ years of being with them as a SF auto and home customer"
We responded:
"M Godwin, we appreciate your review! Your business is much appreciated! "
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Renita Jackson

September 5, 2025

5  out of  5
rating by Renita Jackson
"Ron Jones has been our agent for over 35 years. That says a lot in itself. He keeps us updated on all the policy information we need. When we have a question, he's always quick to respond and get the answers we need. When we have had the misfortune of a claim, Ron was quick to get our claim filed and handled with no issues. The customer service his great! We are well pleased."
We responded:
"Thanks, Renita, for the review! We appreciate having you as a client and appreciate your business! "
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Ashley Laramie

September 2, 2025

5  out of  5
rating by Ashley Laramie
"Ron is friendly, very quick to respond and helps many of our residents get the best rate for renters insurance."
We responded:
"Thank you, Ashley, for the review!"
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Richard Carr

August 21, 2025

5  out of  5
rating by Richard Carr
"Great service. Ron did an excellent job in assisting us with our needs."
We responded:
"Thanks Richard! We appreciate the review and are glad we could be of service."